ToastKeep Support

For help with setup, recording, playback, or exporting wedding messages, email support@toastkeep.com.

Please include your iPad model, iPadOS version, ToastKeep version, and a description of what happened. Do not attach private wedding recordings unless support specifically requests one.

Before the wedding

Grant camera and microphone access in iPad Settings.
Use Practice mode to record, review, keep, and play a test message.
Confirm the iPad has enough free storage and keep it connected to power.
Test the full booth setup at the venue before guests arrive.

Where recordings are stored

Kept recordings stay locally inside ToastKeep on the iPad. They are not automatically uploaded or saved to Photos. After the event, use the organizer’s backup flow to copy them to a location in Files, then verify the copies from another device before deleting anything.

Privacy

Read the ToastKeep Privacy Policy for details about local recordings, permissions, website hosting, and support communications.